Sulma+-+From+managing+conflict+to+leading+change



Dr. Tim Waters, McREL (a lot of resources for free online at their website)

Session 2214 - handouts available online at ASCD

6 phases of a project

Book - the world is flat; gazelle and lion quote - great video that went w/ it. The other good video was from ASCA - building a plane while flying it.

4 phases: Create Demand, Implement, Manager Personal Transitions, Monitor and Evaluate People only change generally when they are completely unsatisfied or very inspired. How do we adjust our messages to our riders and motivate the elephant.

Existing Know how - if we implement well will make a big difference.

How do you help people who are going through 2nd order change (when something is being done to you.....).

Leaders perceived as strong do not always have a positive effect on desired outcomes. Explanation for the no always....factors mediating leadership behavior (leaders focused on things that don't matter), or leaders can be focused on the right things but underestimate the order of magnitude of change implied by their focus. Several examples of ineffective focus.

The magnitude of change is determined by the implications it has for the people expected to implement it or those who will be impacted by it.

The same change can be perceived differently by different stakeholders. This is part of the reason why someone can be a strong but ineffective leader.

Power of Perception - images - put them up and some people see one thing and others see something different.

1st or 2nd order? - good slide on this to help define the two

Video "When I become a teacher" - how would/could I use this video

Building a plane while flying it

Videos show a contrast of how people consider change and look at it. Badly managed 2nd order change feels like things are out of control; just b/c we perceive the change in one way does not mean that others have that same perception.

Hammer/Nail (Maslow) - video about "don't judge too quickly" utilizing the AED to kill a fly.

**Reflection:** From this session - I can understand that Ka Pi'ina is 2nd order change. How can we better manage the change process when it comes to the people - timeline?

How to frame it so that we do not get into the "value" conflict. Need to frame for the faculty stakeholders.

To create demand:1) generate discontent w/ current reality and 2) develop a vision of more attractive future possibilities

Why people adopt new ideas: (5 areas) - consider these topic areas for the May presentation. Relative Advantage, Compatibility, Complexity, Trialability, Observability

Book - Making ideas stick by Heath brothers (Simplicity, Unexpectedness. concreteness, Credibility, Emotions, Stories)